Privacy

Privacy Statement

According to Art. 13 GDPR

 

Scope of Application

This data protection declaration informs users about the type, scope and purpose of the collection and use of personal data
by the responsible provider

Innosoft GmbH
Martin-Schmeißer-Weg 15
44227 Dortmund
Germany
E‑Mail: info@innosoft.de
Tel.: +49 231 427 885 – 0

on this website.

The data protection officer of the company is:

Udo Mecklenbrauck

UM-EDV SYSTEMHAUS
Lessingstraße 15
59192 Bergkamen
Germany
E‑Mail: datenschutz@innosoft.de
Tel.: +49 2307 – 984105

Data Protection
Innosoft GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations (GDGR) and this data protection declaration.

The use of our website is generally possible without providing personal data. As far as personal data (for example name, address or e‑mail addresses) are collected on our pages, this is, as far as possible, always done on a voluntary basis. These data will not be disclosed to third parties without your explicit consent.

We would like to point out that data transmission over the Internet (e.g. communication by e‑mail) can have security gaps. A complete protection of data against unauthorized access by third parties is not possible.

 

Cookies
The internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies help to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They will be deleted automatically at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

You can configure your browser in such a way that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website might be limited.

The first time you visit our website, a cookie banner will appear automatically. There you can configure your consent on which cookies may be used and which not. You may also change these settings anytime by clicking on the following button.

 

SSL Encryption
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

 

Right of Information, Deletion, Blocking
You have the right to obtain information free of charge at any time about your stored personal data, their origin and recipients and the purpose of data processing, as well as the right to let this data be corrected, suspended or deleted. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address provided above.

 

1&1 Ionos Webhosting

Provider
1&1 Ionos SE, Eigendorfer Straße 57, 56410 Montabauer, Germany

Purpose
In order to maintain safe and failure-free operation, certain information will be stored automatically in the log files of the web server when you visit this website.

We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use of the website.

Data Categories
Referrer (previously visited website)
Requested site or file
Browser type and version
Operating system in use
Device type in use
Timestamp of the request
IP adress

Legal Basis
Art. 6 para 1 lit. f GDPR. The operator of this website has a legitimate interest in a safe and trouble-free operation of the website and to prevent misuse.

Retention Period
The data will automatically be deleted after a retention period of 8 weeks.

Contract Processing
A contract processing agreement was concluded with the supplier.

 

1&1 Ionos Webanalytics

Provider
1&1 Ionos SE, Eigendorfer Straße 57, 56410 Montabauer, Germany

Purpose
In order to evaluate visitor statistics and visitor behaviour during their visit to our website, information is automatically transferred to the “Webanalytics” analysis tool of our web hosting provider.

Data Categories
Referrer (previously visited website)
Requested site or file
Browser type and version
Operating system in use
Device type in use
Timestamp of the request
IP address in anonymized form (is only used to determine the place of access)

Since the storage of the data is carried out in anonymous form, it is not possible to relate these data to a specific person.

Legal Basis
Art. 6 para. 1 lit. f GDPR. The operator of this website has a legitimate interest in the evaluation of visitor statistics/behaviour in order to optimize his website content.

Contract Processing
A contract processing agreement was concluded with the supplier.

 

Contact Form

Purpose
For the processing of the inquiries made by you, data is collected on the contact form of this website and transferred to Innosoft GmbH.

Data Categories
The mandatory fields are:
Name
Name of the Company
E‑Mail-Adresse

Legal Basis
Art. 6 para. 1 lit. a GDPR. Before you can submit the contact form, you have to consent to this data transmission.

Retention Period
As soon as the processing of your inquiry is completed, your data will be deleted.

 

Sendinblue GmbH

Provider
Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany

Purpose
In order to manage the registrations for our webinars, information is transferred to the e‑mail marketing tool of Sendinblue GmbH.

Data Categories
Company name
Salutation
Last name
First name (optional)
E‑Mail address
Browser type and version
Operating system in use
Device type in use
Timestamp of the request
IP address

Legal Basis
Art. 6 para. 1 lit. a GDPR. Before you can submit the registration form, you have to consent to this data transmission.

Contract Processing
A contract processing agreement was concluded with the supplier.

 

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies”. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored.

Legal Basis
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user behaviour in order to optimize both his website content and his advertising.

IP Anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.

Consent
You may anytime toggle your consent to the transmission of data to Google Analytics by using the following toggle switch.

Browser Plugin
You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent. Moreover, you have the option to prevent the recording of the data generated by the cookie and affiliated with your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

Contract Processing
We have executed a contract data processing agreement with Google and are implementing the stringent requirements of the German data protection authorities to the fullest when using Google Analytics.

Demographics in Google Analytics
This website uses the function “demographic parameters” provided by Google Analytics. It makes it possible to generate reports providing information on the age, gender and interests of website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third party providers. This data cannot be allocated to a specific individual. You have the option to deactivate this function at any time by making pertinent settings changes for advertising in your Google account.

Retention Period
Data on the user or event level stored at Google that is linked to cookies, user identifications or advertising IDs (e.g. DoubleClick cookies, Android advertising IDs) will be anonymized or deleted after 14 months. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=en

 

Google reCAPTCHA

We are using “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The use only takes place on the subpages of this website that contain a contact form. A data transfer therefore only takes place as soon as you call up one of these pages. You can recognise these pages by the Google reCAPTCHA symbol displayed at the edge of the page.

Purpose / Data Categories
The purpose of reCAPTCHA is to check whether the data input on this website (e.g. in a contact form) is done by a human being or by an automated program. To do this, reCAPTCHA analyzes the behaviour of the website visitor on the basis of different characteristics. This analysis starts automatically as soon as the website visitor enters the website. For analysis purposes, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyzes run completely in the background. Website visitors are not informed that an analysis is taking place.

Legal Basis
The storage and analysis of the data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM. If consent has been requested, processing will be carried out exclusively on the basis of Art. 6 para. 1 lit. f GDPR; consent may be revoked at any time.

For more information about Google reCAPTCHA, please see the Google Privacy Policy and Google Terms of Use at the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.

 

Google Fonts

Purpose / Data Categories
This website uses fonts provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit this website, your browser downloads fonts from Google servers to display them on the website. In doing so, the information is transmitted that you are visiting this website as well as the IP address from which you are doing it. You can prevent this behaviour by installing the Google fonts locally on your computer:
https://developers.google.com/fonts/faq#can_i_download_the_fonts_on_google_fonts_to_my_own_computer

Legal Basis
The use of Google fonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick delivery of the website and uniform presentation on different devices.

 

Hotjar

Provider
Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141, Malta

Purpose
We use Hotjar to better understand our usersneeds and to optimize our service and their experience. Hotjar is a technology service that helps us to better understand our usersexperience (e. g. how much time they spend on which pages, which links they click, what users like and dislike, etc. ) and this allows us to build and maintain our user feedback service. Hotjar uses cookies and other technologies to collect data about the behavior of our users and their devices.

In order to evaluate visitor statistics and visitor behaviour during the visit to our website, information is automatically entered into the analysis tool

Data Categories
Requested web page or file
Browser type and browser version
Screen size
Operating system used
Type of device used
Time of access
IP address in anonymized form
geographical location (country only)
preferred language

As the data is stored in pseudonymised form, it is not possible to assign this data to a specific person.

Location of Storage
Servers within the EU

Duration of Storage
365 days

Legal Basis
Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the evaluation of visitor statistics/behaviour in order to optimize its online offer.

Website users can deactivate the use of Hotjar by activating the do-not-track function of their browser.

 

Hubspot

Provider
HubSpot, Inc. , 25 First Street, Cambridge, MA 02141 USA

Purpose
An e-mail chatbot is also used within our CRM system.

In order to check performance and improve performance, requests and responses of the chatbot are occasionally stored and evaluated in anonymized form. After the evaluation, the data will be deleted.

Business-relevant data is stored for the legally prescribed period and deleted after the expiry of the statutory storage period.

Data Categories
Mandatory information :

Name
Name of company
E-mail address
Telephone number

Legal Basis
Art. 6 para. 1 lit. f GDPR.

Transmission of Data
The data is stored on servers within the EU. An AVV was set up with the server operators.

 

Registration for Webinars

Purpose
To manage the registration for our webinars, your data is transmitted to our CRM system. The transfer will only take place after you have filled in and sent the corresponding registration form.

Data Categories
Company name
Salutation
Surname
First name (optional)
E-mail address
Browser type and browser version
Operating system used
Type of device used
Time of access
IP address

Legal Basis
Art. 6 para. 1 lit. a GDPR. Before you can send the registration form, you must give your consent.

 

Enquiries via LinkedIn

Provider
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

Purpose
In order to process your requests, data is collected on the contact form of this website and transmitted to Innosoft GmbH.

Data Categories
The mandatory information is:
Name
E-mail address
Name
of company
Position (optional)

Legal Basis
Art. 6 para. 1 lit. a GDPR. Before you can send the contact form, you must give your consent.

Duration
As soon as your request has been answered, your data will be deleted.