Module 1

Module 1

Graphical / Geographical Planning

Innosoft Resource Planning is a comprehensive tool for the planning and supervision of projects, assignments, and resources. The system provides a clear graphical representation of the personnel and machine planning and – combined with the module GeoMap – also allows the ideal planning of routes.

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Module 3

Module 3

Mobile Field Service

The Innosoft Mobile Field Service is the optimal support for field representatives at work. By means of the direct feedback of the assignment data (times, spare parts, travel expenses, assembly reports etc.) right after completion of the services on site the service assignments can promptly be processed further  and approved for invoicing in the head office.

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Module 4

Module 4

Project Management

When it comes to the planning and implementation of complex projects in the sector of machinery and plant engineering, Innosoft Project Management is the ideal tool for the graphical scheduling and capacity control, from the construction to the manufacture and the assembly. In addition, the always up-to-date overview of the order workflow and the capacity requirements in each area facilitates the creation of the annual business plan.

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Module 2

Module 2

Customer Relationship Management / Helpdesk

The Innosoft Customer Relationship Management functions as a perfect interface between company and customer. With the complete customer and machine history all relevant data are available at any time and can be prepared for sophisticated analysis and marketing purposes quickly and easily.

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Articles

Software Update Version 4.5

As in every year Innosoft GmbH presents a version update for the software modules of the Service Management System for 2011. In the now available version 4.5 the Innosoft software developer team has implemented numerous useful modifications, which make working with the software even more convenient compared to the previous version 4.4.

Some significant functions are:

  • Improved documentation of the machine locations by allocation of the technical workplaces to an address
  • Availability in more languages
  • Extension of the authorisation concept
  • Expansion of the deposited skills and improved matching possibilities with the requirements of the assignments
  • Advanced filters for resource types as well as user-dependent and general team filters

For further details please refer to the accompanying PDF documentation, which at the moment is only available in German.