Module 1

Module 1

Graphical / Geographical Planning

Innosoft Resource Planning is a comprehensive tool for the planning and supervision of projects, assignments, and resources. The system provides a clear graphical representation of the personnel and machine planning and – combined with the module GeoMap – also allows the ideal planning of routes.

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Module 2

Module 2

Customer Relationship Management / Helpdesk

The Innosoft Customer Relationship Management functions as a perfect interface between company and customer. With the complete customer and machine history all relevant data are available at any time and can be prepared for sophisticated analysis and marketing purposes quickly and easily.

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Module 3

Module 3

Mobile Field Service

The Innosoft Mobile Field Service is the optimal support for field representatives at work. By means of the direct feedback of the assignment data (times, spare parts, travel expenses, assembly reports etc.) right after completion of the services on site the service assignments can promptly be processed further  and approved for invoicing in the head office.

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Module 4

Module 4

Project Management

When it comes to the planning and implementation of complex projects in the sector of machinery and plant engineering, Innosoft Project Management is the ideal tool for the graphical scheduling and capacity control, from the construction to the manufacture and the assembly. In addition, the always up-to-date overview of the order workflow and the capacity requirements in each area facilitates the creation of the annual business plan.

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Berichtswesen

Reporting

In the fieldwork service reports are provided in various ways. These reports contain important information for the own enterprise. The Innosoft Report Generator gives the user independence of fixed and static forms and makes statistic evaluations possible. Forms or reports, which are desired by the customer, can be called up from all programs.

Functions

  • Report generator and dynamic report creation
  • Form design for e.g. quotations, invoices, order confirmations or assembly reports
  • Creation of analyses by means of database inquiries
  • Clearly structured and evaluable report forms
  • Full text search

Benefits

  • Automatic generation of the required forms and reports
  • Correct and complete data input by default input fields
  • Simple report creation by clicking on the selection fields
  • Omission of the sets of forms
  • Integration of the reports into the machine and installation history

Research has shown that successful enterprises derive their innovations basically from the problems and requirements of their customers. Therefore service reports provide valuable impulses for sales and engineering design departments as far as product innovation is concerned. Most companies apply different reporting systems. However, those reports are not very effective when they are copied, distributed and filed afterwards. Reports have to be available in a database in order to be ready for evaluations at any time.