Module 1

Module 1

Graphical / Geographical Planning

Innosoft Resource Planning is a comprehensive tool for the planning and supervision of projects, assignments, and resources. The system provides a clear graphical representation of the personnel and machine planning and – combined with the module GeoMap – also allows the ideal planning of routes.

03-10-2013 Hits:114 Modulslider Administrator

Module 2

Module 2

Customer Relationship Management / Helpdesk

The Innosoft Customer Relationship Management functions as a perfect interface between company and customer. With the complete customer and machine history all relevant data are available at any time and can be prepared for sophisticated analysis and marketing purposes quickly and easily.

03-10-2013 Hits:116 Modulslider Administrator

Module 3

Module 3

Mobile Field Service

The Innosoft Mobile Field Service is the optimal support for field representatives at work. By means of the direct feedback of the assignment data (times, spare parts, travel expenses, assembly reports etc.) right after completion of the services on site the service assignments can promptly be processed further  and approved for invoicing in the head office.

03-10-2013 Hits:118 Modulslider Administrator

Module 4

Module 4

Project Management

When it comes to the planning and implementation of complex projects in the sector of machinery and plant engineering, Innosoft Project Management is the ideal tool for the graphical scheduling and capacity control, from the construction to the manufacture and the assembly. In addition, the always up-to-date overview of the order workflow and the capacity requirements in each area facilitates the creation of the annual business plan.

03-10-2013 Hits:115 Modulslider Administrator

Notebooks

Notebook

The Notebook Solution for the Innosoft Mobile Field Service is the is the most comprehensive of the three possibilities. With a Windows application field service engineers can download their assignments quickly and easily via a data link. After work is done feedback reports are being created by means of the Digital Forms, which can – in addition to the working hours – also contain cash expenses, technical reports, used up spare parts or travel costs.

Just like the Innosoft Resource Planning the Notebook Solution is patterned on the model of a planning board. It can be used simply per drag & drop. An SQL database is applied for the storage of data on the notebook. The synchronisation with the head office is realised via a VPN data exchange module. During a data interchange all necessary information is sent to the notebook of the technician. In addition to the customer address and the installations at the site this also includes assignment documents such as e.g. safety regulations of the customer, electrical circuit diagrams and other forms.

As an autonomous Windows application the Notebook Solution offers a higher level of user friendliness compared to the Web Solution, and also the advantage to work offline with it. In comparison to the PDA Solution the large screen can display even extensive documents. And there is also more computing power available, which allows the processing of very large amounts of data.