Module 1

Module 1

Graphical / Geographical Planning

Innosoft Resource Planning is a comprehensive tool for the planning and supervision of projects, assignments, and resources. The system provides a clear graphical representation of the personnel and machine planning and – combined with the module GeoMap – also allows the ideal planning of routes.

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Module 2

Module 2

Customer Relationship Management / Helpdesk

The Innosoft Customer Relationship Management functions as a perfect interface between company and customer. With the complete customer and machine history all relevant data are available at any time and can be prepared for sophisticated analysis and marketing purposes quickly and easily.

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Module 3

Module 3

Mobile Field Service

The Innosoft Mobile Field Service is the optimal support for field representatives at work. By means of the direct feedback of the assignment data (times, spare parts, travel expenses, assembly reports etc.) right after completion of the services on site the service assignments can promptly be processed further  and approved for invoicing in the head office.

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Module 4

Module 4

Project Management

When it comes to the planning and implementation of complex projects in the sector of machinery and plant engineering, Innosoft Project Management is the ideal tool for the graphical scheduling and capacity control, from the construction to the manufacture and the assembly. In addition, the always up-to-date overview of the order workflow and the capacity requirements in each area facilitates the creation of the annual business plan.

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Einsatzplanung Web

Resource Planning Web

The module Innosoft Resource Planning Web offers worldwide and current access to the data of the Innosoft Service Management System at any time. Here the basic functions of the Innosoft Resource Planning are covered in the Internet, i.e. the user has a location-independent overview of the planned assignments, which can be planned for groups as well as for individual resources. The assignments are displayed in a planning chart on the browser-based surface, they can be added online, changed or copied (onto other resources respectively groups) and filtered in the view according to date, groups, subgroups and identification codes.

Coloured highlighting (current day, weekends, public holidays, assignment codes) ensures a clear arrangement, in addition different zoom levels (hours, days, weeks, months) are possible, in order to adapt the view to the individual requirements of the user. The registration is done by the registered users of the Innosoft SMS, but of course separate access authorizations can also be defined.