Module 1

Module 1

Graphical / Geographical Planning

Innosoft Resource Planning is a comprehensive tool for the planning and supervision of projects, assignments, and resources. The system provides a clear graphical representation of the personnel and machine planning and – combined with the module GeoMap – also allows the ideal planning of routes.

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Module 2

Module 2

Customer Relationship Management / Helpdesk

The Innosoft Customer Relationship Management functions as a perfect interface between company and customer. With the complete customer and machine history all relevant data are available at any time and can be prepared for sophisticated analysis and marketing purposes quickly and easily.

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Module 3

Module 3

Mobile Field Service

The Innosoft Mobile Field Service is the optimal support for field representatives at work. By means of the direct feedback of the assignment data (times, spare parts, travel expenses, assembly reports etc.) right after completion of the services on site the service assignments can promptly be processed further  and approved for invoicing in the head office.

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Module 4

Module 4

Project Management

When it comes to the planning and implementation of complex projects in the sector of machinery and plant engineering, Innosoft Project Management is the ideal tool for the graphical scheduling and capacity control, from the construction to the manufacture and the assembly. In addition, the always up-to-date overview of the order workflow and the capacity requirements in each area facilitates the creation of the annual business plan.

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Events

In 2017 Innosoft will be present at the following events:

Maschinenbauforum 2017

Maschinenbauforum 07th + 08th November 2017   Mechanical Engineering Forum
After Sales Service
at CongressCentrum in Pforzheim

It's the 20th anniversary of the Maschinenbauforum (Mechanical Engineering Forum), an initiative for the intensification of the exchange of view and experiences between managers in the German speaking area. The representatives of some thousands of companies have participated in the events since the debut meeting in 1997. The focus is on the needs and interests of the mid-sized enterprises from the machinery and plant engineering sector. For further information please visit the website (only in German) of the organizer.

 

Innosoft User Day 2018

Innosoft User Day 2018 13th of September 2018 Innosoft User Day 2018
Exchange of experience in and information on the subject of service management
Top Tagungszentrum Dortmund

Some points on the agenda are yet to be confirmed, however, it can be taken for granted that – as at the previous events – the renowned speakers from leading companies, associations and institutes of the German economy will present the current trends in service management in informative and entertaining presentations. Of course, project managers from Innosoft GmbH will also once again present the latest innovations from our development department and answer questions from the users. After the AWT 2016, which was held in early summer to mark the company's 20th anniversary, in 2018 the exchange of experience and information on IT support in the service area will again take place in Dortmund in mid-September as usual. Innosoft is pleased to welcome more than 100 decision-makers from the service sector of Germany and its neighboring countries to this twelfth gathering in Dortmund.